Role Overview & Responsibilities
Do you have a passion for Customer Service? Are you looking for an opportunity where you will be learning every day?
Do you enjoy learning and implementing the new technologies used in Customer Service?
Are you hardworking and ambitious?
We are looking to hire a call centre advisor for an industry leading utilities provider. This is an excellent opportunity to join an organisation with great training and development opportunities and permanent employment for the right candidate.
Role
Call Centre Advisor
Pay Rate
£470 a week (PRE-TAX)
Job Type
Temporary ongoing (minimum 3 MONTHS but permanent likely)
Location
Portsmouth (Office Based)
Hours
Monday to Friday 9-5 or 8-4
The Role
- You will be working in the connections team who are the first point of contact for customer wishing to have a new electricity connection, increase the size of their existing connection, install generation, or move the equipment supplying their property.
- You will also speak to many customers regarding other general engineering enquiries and take payments for all chargeable works.
The Successful Candidate
- Must have a high level of accuracy & compliance and be IT literate as will be using multiple systems
- High organisational Skills
- Skills to manage own workload
- The ability to work to/meet deadlines
- Experienced with working in fast paced environments.
If you would like to grow your experience joining a company that aspires to develop every employee to reach their full potential contact Bert at 02920731187 or apply via CV
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
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- Headquarters: United States / United Kingdom
- Company Size: 1,000+ employees
- Trust Rating: 95 / 100 (Official Registry Audited)
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