Role Overview & Responsibilities

The Mount Charles Group has an exciting opportunity for a Front of House Assistant to join its team at Ulster Museum Café based in Belfast.

Working Pattern:
  • 20 hours per week.
  • Tuesday to Sunday
  • 09:00- 5:30
  • Various Shift Patterns - Option to be Flexible

Rewards:

  • 28 days paid holidays (pro-rata if part-time)
  • Training & development
  • Uniform provided
  • Staff discount portals
  • Company Pension
  • Voluntary Private Healthcare Scheme and Cash plan Scheme
  • Staff wellbeing and employee assistance program
  • Employee Referral Scheme

The Role:

  • Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction
  • Till Operation
  • Provide exceptional customer service to all customers
  • Restocking Drinks and Confectionary
  • Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.
  • Ensuring tables and areas are kept clean and tidy

The Person:

  • Excellent communication, organisational, and time management skills.
  • Previous experience working in a hospitality role
  • Ability to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of service
  • The ability to prioritise and have an eye for detail
  • To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity
  • To ensure a safe environment

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community​​​​​​​.

Great People - Great Service - Great Future

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £10.42 per hour

Benefits:

  • Employee discount
  • Free parking
  • On-site parking
  • Store discount

Schedule:

  • Day shift

Ability to commute/relocate:

  • Belfast, BT9 5AB: reliably commute or plan to relocate before starting work (required)

Experience:

  • Barista experience: 1 year (preferred)
  • Hospitality: 1 year (preferred)
  • customer service: 1 year (preferred)

Work Location: One location

Reference ID: RF-202304-04

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