Role Overview & Responsibilities
Looking for something out of the ordinary? We are now recruiting Games Masters at our Manchester venue! You will need to be available to work evenings and weekends and during the busy half-term and summer holidays.
Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to 250 of the most exciting escape room games around the world. Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.
We are on the hunt for a team of talented, enthusiastic, ‘people’ people who thrive in a busy, fast paced environment and who would love to work in an expanding business. Games Masters will need to have amazing people skills, a passion for customer service, and the ability to unlock excitement.
We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a
RESPONSIBILITIES – WHAT YOU DO
Greet teams and build rapport to get them ready for their experience
Provide help to the players inside the room with subtle and timely clues if needed. This is done through CCTV and a speaker system so dust off those character voices!
Once they’ve escaped (or failed to escape!) finish their experience with a personalised debrief and photo opportunity
Reset the rooms quickly and accurately ready for the next team of adventurers
Answering the phone, taking bookings and helping with walk in enquiries.
Maintenance and upkeep of the games rooms and venue including cleaning
STRENGTHS – HOW YOU DO IT
Cool head - You’re always working against the clock but excellent service is always the key!
Rapport - Easily connect with customers and engage with them about the experience.
Initiative - Keep an eye on the big picture and stay ahead of the game!
Logical - You have to love solving problems - there may be a few!
Fun - Let’s face it escape rooms are fun so our workplace should reflect that.
What We Offer
Experience of working in a dynamic and fun company.
On the job training with full support of Leaders & other Games masters
Career development opportunities.
Highly Competitive pay.
If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a Cover letter.
We are currently looking for an exciting bunch of new team members on INDLEISURE
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