Role Overview & Responsibilities

Location

Unit 24, Cardrew Trade Park South, Redruth, Cornwall, TR15 1SW


Working Hours: 40 hours per week, Monday to Friday

Main Duties & Responsibilities

The successful candidate will be joining a well-established and experienced team to help provide customer service and support our customer base.

The role is suitable for those working currently within sales or in an engineering environment; however, the role would also be suitable for those looking to start a new career. Full training will be provided on our product range.

Main Duties And Responsibilities Will Include

  • Receive and process incoming customer enquiries by phone and email
  • Create quotations and sales orders
  • Outsource non-stock items by liaising with our supply partners for price and delivery
  • Liaise, engage, and communicate with other departments and divisions within the Group
  • Manage and maintain existing accounts, and help to further develop any new potential business

Knowledge & Skills Requirements

The ideal candidate will have following key skills:

  • Experience of dealing with MRO products would be advantageous, however is not essential
  • Knowledge of fluid power products would also be advantageous
  • Customer-focused and driven to provide consistently high levels of service
  • Enthusiastic, keen and willing to learn
  • Basic computer skills
  • Strong level of communication and numerical skills
  • Able to work on own initiative and as part of a team

Why Join us?

The successful candidate will receive the following benefits:

  • Included in the company’s bonus scheme
  • From 23 days annual leave (plus public/bank holidays), increased with length of service
  • Training provided through our own Hayley Academy
  • Company pension (if eligible)
  • Free Death in Service cover
  • Invitation to healthcare scheme
  • Wellness programmes
  • Uniform and PPE provided
  • Excellent opportunities and career prospects available

To apply for this position, please email your CV with a covering letter to alan.matthews@hayley-group.co.uk

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  • Headquarters: United States / United Kingdom
  • Company Size: 1,000+ employees
  • Trust Rating: 95 / 100 (Official Registry Audited)

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