Role Overview & Responsibilities

Duties include:

  • Assist on the front desk by answering phones and booking appointments.
  • Greet guests and provide them with refreshments.
  • Provide excellent customer service to guests throughout their time in the salon/spa and be attentive to their needs.
  • Prepare guests for treatment.
  • Shampoo guests hair, applying conditioning treatment and toner/gloss.
  • Carry out express dry finish for some guests.
  • Disinfect equipment.
  • Sweep floors.
  • Fold towels.
  • Keep the salon clean and tidy, clean areas when required.
  • Stock retail areas.
  • Assist Stylists as required, this could be combing hair, fetching them what they need or assisting with patch testing for colour services.
  • Use initiative and carry out tasks to a high standard. Help other team members where required.
  • Attend service and product training as required.
  • Provide information about retail products to guests to sell products.
  • Present and reinforce a professional appearance always, in accordance with the dress code standards and salon etiquette.

Job Types: Full-time, Part-time
Part-time hours: 16 per week

Salary: From £10.42 per hour

Schedule:

  • Day shift
  • Overtime
  • Weekend availability

Work Location: One location

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