Role Overview & Responsibilities

We currently have an excellent opportunity for a Server to join our team. This is a great opportunity for a customer focused individual to join an exciting new shisha lounge.

As a server you will be responsible for:

  • Serving food and beverages in a professional manner with high levels of customer service
  • Setting and cleaning tables and service areas
  • Dealing with customer complaints
  • Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
  • Escorting customers to their tables
  • Explain how various menu items are prepared, describing ingredients and cooking methods
  • Informing customers of daily specials.
  • Presenting menus to customers and answer questions about menu items, making recommendations upon request
  • Removing dishes and glasses from tables or counters, and take them to kitchen for cleaning
  • Serving food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
  • Stocking service areas with supplies such as coffee, food, tableware, and linens

The successful candidate for this role will have:

  • Previous experience in catering hospitality, dining or bar environment
  • Understanding of food hygiene and customer service
  • The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
  • Excellent customer service skills
  • First class communication skills and demonstrate accuracy and attention to detail
  • The ability to demonstrate great team work

Job Types: Full-time, Part-time, Permanent

Salary: £6.83-£10.50 per hour

Benefits:

  • Company events
  • Discounted or free food
  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Night shift
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Portsmouth: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Are there any days or times you are unavailable to work?

Work Location: In person

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