Telesales Assistant - Kingswinford - DY6 7YB

Telesales Assistant - Kingswinford - DY6 7YB

This is an exciting opportunity to join a sales team within a fast-growing company offering the right candidate structured career progression from an internal sales role to an external client facing new business/solutions consultant.

Applications are invited from candidates with proven experience with Telemarketing, New Business lead generation and appointment making.

Our client is a growing IT Managed Service Provider based in the West Midlands. As a well-established MSP with ISO27001, ISO9001, Microsoft Gold Partner and Microsoft CSP accreditations, you will be joining a professional organisation focused on high quality end user delivery.

What we need from you as a Telemarketer:

You will need at least 2 years' experience working in an outbound appointment making/new business/telemarketing and data collection, previously held telephone-based role

• Marketing and sales skills
• Interpersonal communication
• Customer service skills
• Attention to detail
• Ability to track leads
• Accuracy, patience & self-motivation
• Good organisational skills

Desirable but not essential:

Have a background IT sales

The initial objective of this role is to generate leads and appointments for the Business Development and Account Management team through a multichannel approach supported by marketing activities.

Responsibilities:

• Taking outbound calls to deliver agreed targets
• Using new business prospecting tools such as LinkedIn/Sale Navigator
• Building and managing datasets for targeted campaigns
• Developing and expanding the customer base
• Reviewing Tendering portals for new opportunities
• Being a proactive member of the Sales team - supporting and sharing information with colleagues
• Arranging diary appointments for the sales team
• Attending onsite meetings team to support sales team where appropriate
• Gathering, maintaining, and recording in depth customer information
• Maintaining and updating data within the Company's CRM application
• Undertake ad-hoc duties and responsibilities as delegated by the company Directors

Salary/hours:circa £19k to £24k per annum (dependant on experience) + uncapped performance bonus/commission eligible (£35k+ OTE). Working 9am - 5.30pm Monday to Friday - 37.5-hour week.

Benefits

• Holiday: 20 days plus Bank Holidays
• A pension scheme is also offered
• Home working, up to two days per week