Role Overview & Responsibilities

This role reports directly to the Multimedia Content Officer. Its main purpose is to
develop engaging and informative video content for use on the University’s
external-facing website and a variety of digital and social media channels including
online events working with a number of stakeholders.

Key Responsibilities



and Accountabilities:



  • Produce and edit film content using industry-standard digital video, audio,

lighting equipment, and software.


  • Work across the University with internal stakeholders, to understand their

need for online video content by taking briefs and proposing and


visualising creative film making solutions.


  • Maintain a video schedule ensuring appropriate prioritisation in line with

the marketing strategy

  • Produce videos and edit materials for online events
  • Film and edit webcasts
  • Responsible for scheduling, directing, location setting, lighting, sound and

editing video web content for use on a variety of promotional digital


channels.


  • Where appropriate, sourcing suitable film subjects e.g. students and staff

to include within video content and ensuring appropriate legal documents


are in place e.g. waivers.


  • Work with the Digital Content Manager and team to proactively identify

organisational video content requirements.

  • Participate in integrated campaign meetings offering expertise on video

solutions for marketing purposes


  • Play an active role in shaping the requirements, creating and editing videos

required for online events such as open days

  • Ensure video shoot locations have proper consent and risk assessments
  • Work directly with faculties to understand how to translate their offer to

video which can be showcased effectively for marketing purposes


  • Maximise the impact of video content online via Social Media, search engine

optimisation and other appropriate channels.

  • Work on the growth of the University’s video podcast
  • Analysing and evaluating the success of video content and using this to

influence future work working alongside the Digital Marketing Officer


  • Support the Digital Content team by assisting with the shared mailbox

requests and website amends where required.

  • Undertake and support staff development as appropriate
  • All staff across the Service are required to be flexible to support the focus

on student recruitment



Special


Circumstances:



Occasional UK travel, unsociable hours and weekend work may be required.



University of Sunderland
Role Profile
Part 2

Part 2A: Essential and Desirable Criteria

Essential

Qualifications And Professional Memberships

  • Educated to Degree or equivalent, or possess significant relevant

professional experience within a similar role.
Knowledge and Experience:

Experience:



  • Demonstrable experience of producing effective promotional videos
  • Proven ability to verbally communicate efficiently and effectively with a

wide variety of stakeholders, manage and incorporate feedback

  • Ability to use own initiative and problem-solve
  • Ability to work on multiple projects and manage own workload effectively



Key Knowledge and Expertise:



  • Expertise in using the following software: Premier Pro, After Effects,

Audition

  • Expertise in using industry-standard digital video, audio, and lighting

equipment

  • Ability to trouble-shoot and resolve any technical issues with kit or

software

  • Good knowledge of video marketing best practice



Desirable


Knowledge and Experience:


Experience:


  • Experience of advising clients on video marketing best practice
  • Experience of taking still photographs
  • Demonstrable experience of directing the work of other video content

producers

  • Experience of uploading and promoting video content on social media

platforms

Key Knowledge and Expertise:

  • Demonstrable knowledge of image manipulation software



Part 2B: Key Competencies


Competencies are


assessed at the


interview/selection


testing stage



Service Delivery

  • Adapts services and systems to meet customers’ needs and identifies ways

of improving standards

  • Learns from complaints and takes action to resolve them
  • Collates feedback and views from customers and keeps up-to-date with

market trends to inform service development and make changes

  • Actively promotes services


Communication

  • Delivery methods are chosen and tailored to aid understanding and meet

the needs of others

  • Takes action to correct any misunderstandings or mistakes
  • Checks on recipient’s understanding and takes action to remedy any

miscommunications

  • Adapts style in response to feedback
  • Anticipates the others’ needs for information
  • Adjusts the level of content to suit audiences with varying levels of

understanding and ability

  • Provides information in a suitable format so that the others’ needs are

met

  • Uses a range of different formats, chosen to the diverse needs and

ensure understanding
Knowledge & Experience

  • Applies knowledge and experience
  • Shares learning and experience with others
  • Engages in updating and training activities

Decision-Making Processes & Outcomes

  • Makes timely and considered decisions by gathering sufficient data
  • Considers the impact of decisions on own area of work, that of others and

the Institution as a whole

  • Knows when a decision is beyond the role’s level of responsibility and when

to refer to others

  • Helps others to explore options that initially appear to be inappropriate or

unfeasible and recognise when a decision is or is not needed

  • Enables others to contribute to decisions
  • Ensures that options are weighed, outcomes identified and chances of

success considered

  • Challenges decisions appropriately to ensure consideration and processes

are robust

  • Anticipates and highlights issues that need to be taken into account
  • Ensures previous learning is included


Initiative & Problem-solving

  • Analyses problems to identify their cause
  • Takes action to prevent recurrence of problems
  • Considers possible solutions to identify those which offer wider benefits
  • Obtains evidence to support intuition

Sensory & Physical Demands

  • Uses all the tools, equipment and materials generally found in the area of

work

  • Develops abilities and finds ways of improving working practices safely

Date Completed:November 2022

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